Combining intelligent, automated BPO customer operations with our proprietary HIVE SaaS suite—integrating HRMS, CRM, Call Center, and LMS into one unified platform.
AI-Enabled BPO Services
We provide dedicated offshore & domestic agent teams managed under strict Quality Assurance SLAs and AI operational tools.
HIPAA-aware administrative back-office operations, patient intake, appointment scheduling, and claim processing handled with total data compliance.
Dedicated inbound help desk and non-sales support tailored for US enterprise clients. Trained agents focused purely on first-call resolution and customer satisfaction.
Complete Direct Sales Associate (DSA) operations servicing a network of 50+ banking institutions with rapid document verification and lead processing.
HIVE SaaS Management Suite
Built to manage our own BPO operations and now offered as an all-in-one cloud platform for external teams.
AI-driven geo-fenced attendance, shift rostering, statutory leave workflows, and 100% compliant automated payroll calculation.
Lead allocation, stage tracking, automated follow-ups, and real-time conversion insights.
High-throughput auto-dialer, click-to-call, live call monitoring, and cloud recordings.
Structured agent onboarding, training video modules, quizzes, and skill certifications.
HIVE SaaS Subscription Pricing
Includes 100% Payroll Compliant AI HRMS, CRM, Call Center Dialer, and Agent LMS modules.
Ideal for small teams requiring core workforce & LMS tracking.
Full suite with auto-dialer and complete LMS certification suite.
Unlimited scale with dedicated support and custom API integrations.
QNECT TECHNOLOGIES Private Limited operates as a modern hybrid BPO and technology enterprise. By establishing our core delivery operations in Balasore, Odisha, we bring high-quality operational careers to emerging talent while serving international and banking partners.
Our operational teams work seamlessly using our in-house developed HIVE SaaS system with 100% compliant payroll processing, ensuring zero friction across HR, CRM, telecommunication, and agent training workflows.
Kalidaspur, Utkal Vani Road,
Balasore, Odisha 756003, India
DLF Phase 3,
Gurgaon, Haryana 122002, India
Connect with our team to inquire about outsourcing services or schedule a walkthrough of the AI-enabled HIVE SaaS system.
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